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      Enterprise Customer Success Manager Interview

      17 Feb 2026
      Anonymous interview candidate
      Philadelphia, PA
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at LearnUpon (Philadelphia, PA) in Mar 2025

      Interview

      Done very professionally. Breakdown of interview steps: First: screening call with HR, second: zoom with department lead, third: task to do with presentation to team that had to do with strategy for improving accounts; I wasn't offered a position after that, but very much appreciated that I received a phone call to let me know that. Only marking down 'difficult' below in terms of how hard the interviews were because of the task that I prepared, otherwise I would say it was pretty smooth/easy!!

      Interview questions [1]

      Question 1

      I was asked to give an example of a time I helped a customer reach a goal/target they had for their business
      Answer question

      Other Enterprise Customer Success Manager interview reviews for LearnUpon

      Enterprise Customer Success Manager Interview

      14 Oct 2022
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at LearnUpon

      Interview

      Pretty standard and not intimidating like some interviews can be! I enjoyed the process, experience, and the team at LearnUpon. 1. Initial Screening 2. Interview with team members 3. Practical task 4. Interview with leadership

      Interview questions [1]

      Question 1

      Why do you want to work at LU?
      Answer question
      1
      avatar
      LearnUpon response
      3y
      Hi, Thanks for your feedback! We put in a lot of effort to make the interview process as close to the working environment as possible - challenging but fun - so it is nice to hear you weren't intimidated and enjoyed the process.

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