Long and boring, lots of back and forth calls with little to no next steps. Team was great to meet however, they didn’t know what they wanted in their hire.
I applied online. The process took 2 weeks. I interviewed at Landmark Home Warranty (South Jordan, UT) in Mar 2016
Interview
I was contacted by the Hiring Manager for a phone interview, then I scheduled an in-person interview. I sat next to someone to watch them pilot the system and see the workflow.
Interview questions [1]
Question 1
Q: What makes you a good fit for this job?
Q: How much customer service experience do you have?
I applied through an employee referral. The process took 1 day. I interviewed at Landmark Home Warranty (South Jordan, UT) in May 2017
Interview
I met with the HR representative and we sat in a board room while she asked questions about my goals, aspirations and my previous work experience. We toured the call floor, where I would spend most of my time, and the company premises in general. I had an opportunity to sit with an agent and listen to their phone calls and ask a few questions about the jobs requirements. I also had an opportunity to ask all of my questions to the HR representative after our tour of the company.
Interview questions [1]
Question 1
I was asked where I see myself in the next 5 years and if I would continue to devote my time into this company.