The process took 1 day. I interviewed at Kohl's (West Jordan, UT) in May 2011
Interview
It was a group interview, 11 people, we sat around a table and they asked questions. We all answered every question ie How did you deal with coworker conflict? Best customer service experience? How do you deal with stress in the workplace? Favorite place to shop and why? What does good customer service mean to you? It was actually pretty relaxed and comfortable. Everyone was joking around, it was a good experience. They went over the positions that were available, expectations. We had an opportunity to ask questions. They said they would get back to us about 1:1 interviews within a week.
Interview was easy. But the job was chaotic and unorganized. Managers were rude. Coworkers were pleasant. Return policy is terrible so only work here if you can deal with old things and used products.
All done online. It was all done by Zoom. It was very easy. Not hard. It only took a few minutes. They told me to come to the store. I did and they hired me.
The hiring manager was thorough and informative about the position. He shared some benefits that associates could use while they are employed with the company. One benefit, he shared was the flexibility work schedule.
