Retail Sales Associate applicants have rated the interview process at Kohl's with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 62.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Retail Sales Associate roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Kohl's overall takes an average of 5 days.
Common stages of the interview process at Kohl's as a Retail Sales Associate according to 1 Glassdoor interviews include:
Presentation: 20%
Skills test: 20%
Phone interview: 20%
Drug test: 20%
Background check: 20%
Here are the most commonly searched roles for interview reports -
Very easy and conversational interview.
I talked to my supervisor and then the main manager of the store and it was a very fun interview. You do have to look up some common questions online so that you are prepared but overall it was easy
Interview questions [1]
Question 1
Why do you want to work at kohls?
Describe costumer service experience.
Short but still good experience to have for a beginner in interviewing. There are a lot of people to meet so that you can make your skills of speaking up to par.
I applied online. I interviewed at Kohl's in Jun 2026
Interview
I did a virtual interview with kohls, when I joined the call at the set time scheduled, the interviewer already had someone else in the call, so I had to rejoin five minutes later, which made me seem like the awkward one when I’m the one who joined on the set time. They then asked basic interview questions to which I answered after preparing answers, I then received a generic rejection email.
Easy, over the phone and about 30 minutes long. The store manager asked questions about my background, what would I do if xyz happened, what I would do if a end cap was messy, how would I contribute to making the store look good.
Interview questions [1]
Question 1
What would you do if you encountered an upset customer?