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      Kohl's

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      Customer Service Representative Interview

      8 Sept 2016
      Anonymous interview candidate
      Raleigh, NC
      No offer
      Negative experience
      Difficult interview

      Application

      I applied in-person. The process took 5 days. I interviewed at Kohl's (Raleigh, NC) in Apr 2016

      Interview

      I was told I definitely fit their company and that there were a couple of jobs I qualified for. My appointment to meet their HR person was on a Monday at 3:15. I walked in and there were three other applicants waiting. We - all 4 of us - were brought into a room where we did a round table of questions. The HR person had a sheet with our names at the top in column style and she wrote down things as we spoke in turn. Then we were sent to fill out several papers which took about 30 minutes. We entered back into the room and were told there wasn't a job available. I received a rejection letter in the mail within 48 hours and I don't think the ink was dry. I will never enter a round house interview like that again. It was very uncomfortable.

      Interview questions [1]

      Question 1

      What have you achieved recently that you are very proud of?
      1 Answer

      Other Customer Service Representative interview reviews for Kohl's

      Customer Service Representative (CSR) Interview

      18 Jan 2026
      Anonymous employee
      Kent, WA
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Kohl's (Kent, WA)

      Interview

      Pretty good, for seasonal. They asked basic questions. But also be sure to have questions of your own. Do research of the company before hand is always a good rule of thumb.

      Interview questions [1]

      Question 1

      Why do you want to work here?
      Answer question

      Customer Service Representative (CSR) Interview

      11 Apr 2025
      Anonymous employee
      Forney, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Kohl's (Forney, TX)

      Interview

      I had a Phone interview and was hired on the spot. Super relaxed interview process. No drug testing, but i think that’s normal for retail not to drug test. Started almost a week later.

      Interview questions [1]

      Question 1

      Do you have open availability?
      1 Answer

      Customer Service Representative Interview

      20 Mar 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at Kohl's in Dec 2024

      Interview

      A video call interview through zoom that lasts roughly 15 minutes, and then a decision within 3 to 4 business days. This was for a seasonal position for the Christmas rush, so the process might be difficult for a long term position.

      Interview questions [1]

      Question 1

      Why do you want to work here?
      Answer question

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