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      KnowBe4

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      Customer Success Manager (CSM) Interview

      7 Sept 2021
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at KnowBe4 (New York, NY)

      Interview

      I had a few screening contacts and then a panel interview where the hiring manager was also in attendance. We talked about what experience and skills I could bring to the position, and what the role requires.

      Interview questions [2]

      Question 1

      Describe a time when you had conflicting demands and how you managed it.
      Answer question

      Question 2

      Describe your past positions in which you used skills that are needed for this position, and the skills you used.
      Answer question
      1

      Other Customer Success Manager (CSM) interview reviews for KnowBe4

      Customer Success Manager (CSM) Interview

      31 Jan 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at KnowBe4

      Interview

      effective and quick hiring process. first call with the recruiter - then interview with hr - interview with manager. all in all good experience. practical questions and quick cases that relate to the role description.

      Interview questions [1]

      Question 1

      tell us cases when you used your problem-solving skills at work.
      Answer question
      1

      Customer Success Manager (CSM) Interview

      7 Oct 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at KnowBe4

      Interview

      Pleasant interview, everyone I spoke with was kind and knowledgeable. The process for interview consisted of an email, a call (with the recruiter), followed by a zoom with the recruiter and 2 managers. I received an offer letter with a day.

      Interview questions [1]

      Question 1

      Asked about my professional background with LATAM
      Answer question

      Customer Success Manager (CSM) Interview

      31 Dec 2022
      Anonymous employee
      Amsterdam
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied in-person. I interviewed at KnowBe4 (Amsterdam) in Oct 2022

      Interview

      Interview went well. First two weeks went well with great feedback. Suddenly everything shifted. Everything I did was horrible and they fired me before my trial ended. Their reasons did not make sense or were just not true.

      Interview questions [1]

      Question 1

      About time management and strategy
      1 Answer
      1

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