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      Client Success Manager Interview

      6 Feb 2018
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Kasasa

      Interview

      A couple weeks after applying online, I was contacted by one of their HR Business Partners regarding scheduling an initial phone interview. During the phone interview, we discussed the role of the Client Success Manager, what drew me to the position and my overall experience.

      Interview questions [2]

      Question 1

      What are your ingredients for a successful client presentation?
      Answer question

      Question 2

      Describe a time a customer objected to your suggestion and how you handled the situation?
      Answer question
      avatar
      Kasasa response
      8y
      Greetings - Thank you for posting some facts surrounding your interview and application process. However, I could not discern if your candidate experience was good, bad or if you were simply communicating what you did, the response you received, and giving a few examples of interview questions. As a Top 5 Best Places to Work, we not only want the employee experience to be second to none, we want all candidates and applicants to have a positive experience, as well. I hope your experience was positive and the outcome of your interview was fair. In the interest of ensuring your experience was optimal, I am very open to speaking with you in real-time about your experience and hearing your thoughts on how we can improve. No matter your response, I really appreciate you taking time to share your thoughts. Wishing you the best! Milton J. Perkins VP, Human Resources