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      Kaiser Permanente

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      Customer Service Manager Interview

      30 Aug 2024
      Anonymous interview candidate
      Sacramento, CA
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Kaiser Permanente (Sacramento, CA)

      Interview

      I have had multiple interviews with Kaiser, but two stand out; one was with an extremely large panel of people (10), and there was absolutely zero diversity. I maintained eye contact with people throughout the interview but there or a few ladies who were laughing And whispering amongst themselves during my interview and I couldn’t understand why. Another interview, the panel of six wouldn’t even show their faces during my virtual interview. It was rather disturbing.

      Interview questions [1]

      Question 1

      One question was handed to me before my interview. It was related to an employee who continually made mistakes and how I would address that specific employee Who had a habit of getting needlesticks.
      1 Answer

      Other Customer Service Manager interview reviews for Kaiser Permanente

      Customer Service Manager Interview

      7 Aug 2021
      Anonymous interview candidate
      Atlanta, GA
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 3 months. I interviewed at Kaiser Permanente (Atlanta, GA) in Mar 2021

      Interview

      Was scheduled for a virtual panel interview I was on camera but NONE of the panel had the courtesy to do the same. I have never had such an experience where the person you’re interviewing with does not present themselves

      Interview questions [1]

      Question 1

      Asked me how I would improve my time management
      1 Answer

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