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      Justworks

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      Related searches: Justworks reviews | Justworks jobs | Justworks salaries | Justworks benefits
      Justworks interviewsJustworks Customer Experience Representative interviewsJustworks interview


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      Customer Experience Representative Interview

      28 Jul 2016
      Anonymous interview candidate
      New York, NY

      Other Customer Experience Representative interview reviews for Justworks

      Customer Experience Representative Interview

      8 Jul 2016
      Anonymous employee
      New York, NY
      Accepted offer
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Justworks (New York, NY) in Jul 2016

      Interview

      I applied online in early June and heard from a recruiter about a month later to schedule a phone call. I had the call a few days later to discuss the role. The interviewer was very impersonal and I didn't feel like they cared to learn about me. I wasn't asked much beyond my background and the majority of the call was me asking questions to fill the time.
      4
      avatar
      Justworks response
      9y
      We're sorry you had this experience. Thank you for leaving this feedback. We're always working to better our interview process, and your feedback is helpful in doing so.
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Justworks (New York, NY) in Jun 2016

      Interview

      Started off with a phone screen which I honestly felt went terribly but they asked me to come in to meet with some members of the team. Met with four employees, two from the customer experience team and two from other teams. I felt they went well for the most part except for the one round with the same person I spoke to during the phone screen. The day after, they asked me to come in for a final round with the CEO the following week. He was friendly enough but I found him really tough to read so even though I thought it went okay, i truly had no clue. Got a call about 4 days later telling me they wanted to extend an offer and I accepted.

      Interview questions [1]

      Question 1

      What did your last manager do well and what did he/she not do so well? Why did you choose the school you did?
      Answer question
      1

      Customer Experience Representative Interview

      18 May 2016
      Anonymous interview candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      The process took 2 weeks. I interviewed at Justworks

      Interview

      I had a phone interview, then was quickly invited to the first in person interview. The scheduling was rough, as I met with four people, so it took a week to get the interview appointment scheduled. I met with a member of the team and two managers, both were very hard to read. And a very short meeting with an HR rep. The day after the interview I was invited for a second round with the CEO and director of operations. I came out of it thinking it went very well, but got an email the next day saying they were not continuing with the hiring process. So you really never know what they are looking for. My guess is a certain type of person rather than someone with lots of experience, which I had. Also, it seems not asking too many questions is what they want. I didn't ask very many during my first interview, but asked quite a few during the second.

      Interview questions [5]

      Question 1

      Why Justworks?
      Answer question

      Question 2

      Where do you see yourself in five years?
      Answer question

      Question 3

      Why did you choose the college you went to?
      Answer question

      Question 4

      What were your high and low points at school?
      Answer question

      Question 5

      What would your current and past managers say about you?
      Answer question
      3