The process started with a short phone screening focused on communication and availability. Next, I completed online assessments to test problem-solving and customer handling skills. The final stage was a one-on-one interview, which included a typing speed test and practical customer service scenarios
The interview process is professional with multiple rounds.Although i did not get in, I learnt a lot through the process. This was my first interview of that setting so it was an experience for me.
I applied online. I interviewed at Jumia in Sept 2023
Interview
Technical interview with the CTO focused on backend architecture and Laravel concepts, followed by a PHP/Laravel task. The discussion was professional, structured, and engaging, providing a positive and insightful experience.
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