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      JPMorganChase

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      Customer Service Representative (Phones) Interview

      30 Mar 2014
      Anonymous employee
      Orlando, FL
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 6 weeks. I interviewed at JPMorganChase (Orlando, FL) in Jun 2013

      Interview

      The Hiring process while long is very good. You have a hiring manger (liaison) to walk you through the entire process. You will have a computer assessment, a phone interview, a live interview along with other things you drug test etc.

      Interview questions [1]

      Question 1

      The most difficult part of the process for me was thing fast in the role play part of the interview. Thinking how do I engage the customer about their spending on the Credit card.
      Answer question