I applied online. The process took 1 week. I interviewed at JPMorganChase (San Antonio, TX) in Feb 2008
Interview
Automated application at company website; interview and testing. Phone interview to test language skills because I wasapplying for a bilingual poisition. That came after I passed the practice call handling at the face-to-face interview after basic screening.
Interview questions [1]
Question 1
Mock call handling at interview to see how you handle a difficult caller.
Process was very smooth and scheduling was accomodating, interviewers were cordial and pleasant, questions were slightly difficult and was asked on the operations side. HR was friendly and supportive through out
Interview questions [1]
Question 1
About your self and additional information not added in CV
3 step interview process, with an initial interview, mock call and sales call example. Strong emphasis on honesty, integrity and having a pleasing personality. It usually takes one whole day to complete the process and you'll be joined by your fellow applicants.
All good, people were good, great experience. Overall wonderful experience. They are very professional and prompt. Managers to specialist all are very good and accommodating. 💯 give a try as many times it's worth