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      JD Group

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      Customer Assistant Interview

      17 Jun 2026
      Anonymous interview candidate
      Declined offer
      Positive experience

      Other Customer Assistant interview reviews for JD Group

      Customer Assistant Interview

      10 Jun 2026
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at JD Group

      Interview

      Very friendly, laid back and nice. Asked the usual questions for a customer assistant role and didn’t mind about not having prior experience. Would recommend to others if they are starting part time work.

      Interview questions [1]

      Question 1

      What would you do if a customer was being aggressive?
      Answer question
      Average interview

      Application

      I applied online. I interviewed at JD Group in Oct 2025

      Interview

      Fairly easy, kind interviewer, relaxed and a decent environment not too high pressure. lasted around 15-20 minutes and seemed pretty good when i finished, told me they’d be in contact soon and they were

      Interview questions [1]

      Question 1

      How has your previous job supported your decision in transferring to JD
      Answer question

      Customer Assistant Interview

      15 Apr 2026
      Anonymous employee
      Coventry, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at JD Group (Coventry, England)

      Interview

      Fairly easy process, just had one face to face interview where I was asked a couple of questions, received feedback shortly after this and was then offered the job .