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      JCPenney

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      Product Consultant Interview

      10 Apr 2015
      Anonymous interview candidate
      No offer
      Positive experience

      Other Product Consultant interview reviews for JCPenney

      Product Consultant Interview

      26 Jun 2019
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at JCPenney

      Interview

      Group interview. Interviewer asked questions and whoever wanted to answer first would answer and so on. Standard retail questions were asked like what to do in certain situations so they can see how prepared you’ve are.

      Interview questions [1]

      Question 1

      Why sephora?
      Answer question
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at JCPenney in Mar 2015

      Interview

      The interview was very casual, I was taken into one of the offices in the back and was told I was going to be asked a series of questions. Before the interview started I was asked to tell the manager about myself. The manager made me feel comfortable and at ease. She told me that she had a few other interviews early that week and she would let me know. I didn't hear for about another 2 weeks and decided to send an email asking about the hiring process. Another 2 weeks went by and no reply. I finally decided to call and ask, she said she had already picked someone for the position but I was fantastic and to apply again in the future. I don't think I got the job since this would of been my first job and it seemed she wanted someone with some sort of retail experience.

      Interview questions [4]

      Question 1

      How would you make a customer come back to Sephora?
      Answer question

      Question 2

      How reliable are you?
      Answer question

      Question 3

      If there were no customers what would you do?
      1 Answer

      Question 4

      What type of training do you think you would need if you got the job?
      Answer question

      Product Consultant Interview

      27 Mar 2019
      Anonymous employee
      Baltimore, MD
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at JCPenney (Baltimore, MD) in Feb 2019

      Interview

      I went through numerous interviews. The manager made me feel very calm and chill. I was offered a position pending a background check. I have no record so this should be a piece of cake right? Nope, my background check was taking seemingly longer than normal and every time I called to check in I was told it hadn’t come back yet/“probably backed up in the system”. Turns out that JCPenny has a 2 week policy where if the check doesn’t come back within that time they move on with another candidate. They never informed me of this and it went on for over a month before they did. Not only that, but turns out my background check did come back in time, they just “weren’t aware of it”. My advice would be to not be afraid to check in and keep the lines of communication open during the hiring process.

      Interview questions [1]

      Question 1

      If you could sell me one product what would it be?
      1 Answer

      Product Consultant Interview

      12 Apr 2018
      Anonymous employee
      Muskegon, MS
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at JCPenney (Muskegon, MS) in Mar 2018

      Interview

      It was about 15 minutes long and they kept asking me to work the dock (stock) even though I had applied for sales. My background was and has been in sales so I was confused as to why she wanted me there. When I said no she then proceeded to ask me if I would be interested in a home decor position instead. Not the position I applied for.

      Interview questions [1]

      Question 1

      Salary minimum?
      1 Answer