I applied online. The process took 3 weeks. I interviewed at J.P. Morgan (Arlington, TX) in Jan 2014
Interview
Applied online, called by HR a few days later to schedule an interview. After the interview, I was was offered the position. Take a drug test, background check, and had to go in to get an ID to enter the call center facility. Overall hiring process took about 3-4 weeks.
Very good and thorough interview process. You go through a phone interview, then a 90min interview with three different people. If selected you must pass drug/criminal background check which includes fingerprinting.
Interview questions [1]
Question 1
Name a time when you had to deal with a difficult customer. What was their issue and how did you resolve it?
I applied online. The process took 3 days. I interviewed at J.P. Morgan in Jan 2015
Interview
I had a over the phone interview got called in to do a in site interview. Had 2 managers interview & asked simple behavioral questions. Try to sell your self and be interested and know as much as the job as you can and you should be fine.
Interview questions [1]
Question 1
Give me a time when you went beyond and out of your way for someone and how did it benefit?
