I applied through an employee referral. I interviewed at InvestorLift (Phoenix, AZ) in Feb 2021
Interview
Practical interview that tests your communication and problem solving skills on the spot. Need to be able to think fast on your feet. For Customer Support roles, expect to be tasked with responding to demo chats through their CS system.
Interview questions [1]
Question 1
They want to see you're good at explaining to customers how to solve issues. For example, you might be asked something like, "Can you log into our customer support software and give me directions on how to reset my YouTube password?"