I came into this process genuinely excited about the role and put significant time into preparing. Unfortunately the experience left a lot to be desired.
The process involved three interview rounds over several weeks. Across multiple calls, interviewers were late with no acknowledgment, one by 10 minutes on a 30 minute call, leaving almost no time for my own questions. In one instance I was scheduled for a panel interview with only one name given in advance, then joined to find a completely different person with no prior notice.
Recruiter communication was consistently slow and disorganized. After sending my availability same day as requested, it took nearly a week to hear back, and when I did the scheduling was already outdated. It took multiple exchanges over several days to finalize a single call.
After completing all rounds and following up multiple times over three weeks, I never received any response. Not a rejection, not a status update, nothing. For a company whose mission centers on respect for human experience, the candidate experience fell significantly short of that standard.
The role itself and the team's work are genuinely interesting, and some of the interviewers were engaged and thoughtful. But the process as a whole signals organizational issues worth knowing about before investing your time.