I applied online. The process took 1+ week. I interviewed at Intuit
Interview
Very easy interview process but it is not indicative of the job that you will be performing. They ask very basic tax questions that anyone can answer but then when you start working you are expected to be as knowledgeable as a tax expert or a CPA. You need a basic understanding of taxes to get this job but then you will be expected to know how to assist customers with any type of tax return including business tax returns, corp, S corp, partnership, etc. You are basically thrown out with no help whatsoever unless the manager favors you.
I applied online. I interviewed at Intuit (New York, NY)
Interview
The interview process went well. There were 2 parts. The first was a preliminary with the recruiter. There was an overview of the position offered, requirements, and responsibility. The second was a simulation of customer interaction.
I applied through a staffing agency. The process took 2 days. I interviewed at Intuit (Tucson, AZ) in Jan 2017
Interview
A recruiter called me for a phone screen. This process lasted a whopping 12 minutes. The recruiter talked more than I did. She would let me answer questions but then never asked for any clarification on any of my answers. Also she seemed rushed , possibly not interested in hearing my answers. She spoke at me but not to me.
Interview questions [1]
Question 1
What would you do if a customer says our online resources do mot match what the IR has posted at their website ?
I applied online. The process took 3 days. I interviewed at Intuit
Interview
I applied online directly with Intuit on a Friday and was immediately sent some assessments to complete on call center/customer service/computer skills and behavior decisions. I passed them both bc I was called on Monday for a phone interview with the recruiter. She set me up an in person interview with a manager for Wens. Mostly STAR method questions. Easy going conversation on past experience and skills. No trick questions. Went over the role and expectations. I was called within a few hours and offered the position.
Interview questions [1]
Question 1
Describe a time when you had to meet a deadline.
Describe a time when you went above and beyond for a customer.
