If you apply online you will receive a phone number to call by email to arrange your interview. The representative role interviews are held in their head office at Godalming, Surrey so be prepared to travel if you do not live in the south of England. Before you go to the interview for this role there is a pre-interview task that requires you to talk about an excursion in a resort that they operate in, video it and put it on YouTube before sending the video to the workaseason team. At the interview you have to provide your documents straight away including passport, driving license, eu health card, proof of national insurance and any relevant certificates. The interview starts with introductions including an introduction to the company, the candidates and talent finders. There is a group task which asks you to think about what may occur in this particular job role such as transfer day, what happens pre season as well as day to day. You then have to complete a written task in silence for 15 mins before the assessors take the papers and talk about who is not going to be accepted. At this point you can also ask questions before they make a decision to which they cannot tell you what you will be paid until contracts are given out, but explain a ‘package deal’ that takes accommodation, lift passes and insurance out of your wage so you don’t have to pay for that externally, however they like to drop hints throughout the group interview that you will not be paid much after that is taken out. They then split you up in to rooms, make you wait anxiously for 20 mins before they proceed to tell you what you didn’t do and letting you down by telling you you might be better in a ‘starter’ role. Anyone who gets through the written assessment goes on to have a numerical assessment to make sure you can “add up because a lot of people cant”.

Brief introduction, explanation of role and responsibilities as well as key performance metrics. Question and answer style interview surrounding selling tours and customer service. Ninety minute interview time with opportunity for questions at the end