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      Client Success Specialist Interview

      5 Nov 2020
      Anonymous interview candidate
      Austin, TX

      Other Client Success Specialist interview reviews for Indeed

      Client Success Specialist Interview

      1 Sept 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Indeed in Jul 2025

      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Indeed (Austin, TX) in Nov 2020

      Interview

      I was contacted by a recruiter and had a very "human" conversation with him. He was very friendly and I was left with a good feeling. The recruiter told me that I would have an assessment that I would need to finish within 24-48 hours. I was nervous about it but it was pretty easy. There was a typing test and then an aptitude test. Typing Test- Typical typing test where you have to type the paragraph that is on the the screen and the clock stops when you are done typing it out. I was so nervous that I couldn't get my hands to stop shaking. I usually hit 44-50 wpm and my score was way lower. Aptitude Test- Mostly multiple choice, tests your problem solving skills, your attention to detail and some scenario questions. After passing the assessment, I had a two part interview with the managers and then the director of the department. And again, I could not stop shaking and couldn't help my nerves when speaking with the managers but I got through it someway or another. I had a way easier time with the director who hopped on the zoom call after a few minutes. The questions were mostly the same for both but the managers asked more in depth questions. Now, I'm just waiting to see if get an offer or not. My advice: Stay calm, be yourself and don't stress yourself out too much. You will be fine as long as you know what's on your resume and make sure you know the job description . Check out some of the youtube videos about Indeed, as well to get an idea of the culture. But again don't stress yourself out!

      Interview questions [6]

      Question 1

      Q: What do you know about the role?
      Answer question

      Question 2

      Q: What is something that is NOT on your resume that you want me to know about you?
      Answer question

      Question 3

      Q: What do you know about this company?
      Answer question

      Question 4

      Q:Why are you leaving your current job?
      Answer question

      Question 5

      Q: Tell us about a time when you had to deal with a difficult customer and how did you handle it?
      Answer question

      Question 6

      Q: What qualities do you look for in a manager?
      Answer question
      7

      Interview

      I applied online after seeing the opening on LinkedIn and was shortly after contacted for a screen by an internal recruiter. I passed this screen and within a week or so was invited to a first interview, which was a 30-minute presentation followed by some questions with a manager in both Client Success, and the partnered Account Management team. All seemed to go well and I was told I would hear back from my recruiter. I heard nothing for a month, except the couple of times I reached out to my recruiter, who advised that they had heard nothing from the hiring managers, until over a month had lapsed. Then I received a generic rejection email with no feedback, which does not feel fair after my time and efforts.

      Interview questions [1]

      Question 1

      Why did you apply for this role?
      Answer question

      Client Success Specialist Interview

      4 Sept 2024
      Anonymous employee
      Milan
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Indeed (Milan)

      Interview

      Sono da sostenere 4 colloqui: conoscitivo con le risorse umane, uno con il tuo manager, uno con i sales director ed uno finale con una prova pratica. il processo di selezione avendo 4 steps è un po' lungo, ma comprensibile

      Interview questions [1]

      Question 1

      Ormai non la ricordo più tanto bene
      Answer question

      Client Success Specialist Interview

      20 Oct 2023
      Anonymous interview candidate
      Sydney
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 days. I interviewed at Indeed (Sydney) in Sept 2023

      Interview

      The video interview was placed through the Indeed platform, which is very convenient, but the interviewer had an issue with the internet connection and I could not understand some replicas as the words were breaking. Also, it would be good to receive a reply as promised, even if it's negative. That is just totally not polite, I was expecting more from Indeed to be honest.

      Interview questions [1]

      Question 1

      Basic questions about strengths, weaknesses, past experience in Customer Support.
      1 Answer