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      Customer Service Interview

      4 Jun 2010
      Anonymous interview candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 2 days. I interviewed at ITW in Jan 2010

      Interview

      received phone call to set up the phone interview appt. had the phone interview then got an appointment to come in and talk with them at location. was interviewed by Human Resources, Customer service Manager and General Manager at that location. The entryway was impressive and the building very clean, but the culture felt a little clique-ey between the people interviewing. It was not comfortable, and the questions were overly-probing in my opinion.

      Interview questions [1]

      Question 1

      Name a time when you had to go over your supervisor's head for a decision they made that you did not feel was in the best interest of the company?
      Answer question

      Other Customer Service interview reviews for ITW

      Customer Service Interview

      28 Jan 2014
      Anonymous employee
      Accepted offer

      Application

      The process took 3 weeks. I interviewed at ITW

      Interview

      Original interview process was, very good, but then ITW has very little influence on small units