The interview process is long to get but once you get the interview it is a panel of 2 or 3 managers asking you various questions about certain situations and how you would handle it. Also have math questions to solve and they provide a piece of paper for you to solve it.
Interview questions [1]
Question 1
The main thing that is asked is how you would handle a difficult situation between yourself and a customer.
I applied online. The process took 5 months. I interviewed at IRS (Austin, TX) in Feb 2023
Interview
After posting closed it took like two months to get the refferal email took get the panel interview and also like to monther after interview to get on job offer.
I applied online. The process took 8 months. I interviewed at IRS in Jun 2019
Interview
the interview process was not difficult I did have to do some basic math problems as well and answer questions on different IRS procedures. interview was conducted over the phone with five different managers and they do give you time to answer your questions.
Interview questions [1]
Question 1
How do you handle a taxpayer tht will not stop crying?