I applied online. The process took 1 week. I interviewed at IHOP (Chicago, IL) in Feb 2021
Interview
This process was typical for the industry. I felt like it went well, but unfortunately was not hired. I would love to work there still in the future. That is about it!
Interview questions [1]
Question 1
Explain how you've satisfied angry customers. How did you handle the situation? Tests customer service skills.
Easy interview, assuming this wouldn’t be your first job interview. Overall, if you are prepared to answer question regarding situations and how you’d handle them, you’ll be fine. Be yourself and show your personality.
Interview questions [1]
Question 1
How would I handle a situation with an angry or unsatisfied customer
Literally just started signing papers, no interview. Managers name was Dante. He was a cool guy. I knew Dante was going places. He is a funny dude and great manager but he’s prob not working there anymore
This was a very basic and easy interview. All you need to do is to look presentable and make sure to utilize the STAR method. If you do this, you should be good to go.
