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      ICG America

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      Customer Service Representative Interview

      3 Apr 2016
      Anonymous employee
      Austin, TX

      Other Customer Service Representative interview reviews for ICG America

      Customer Service Representative Interview

      15 Oct 2024
      Anonymous employee
      Austin, TX
      Accepted offer
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at ICG America (Austin, TX) in Feb 2014

      Interview

      Two interviews, phone and in person. Interview was conducted by the customer service manager who was very nice and seemed genuinely excited to meet me. She took the time to ask me what I as seeing in my new job and we discussed how I could contribute at the company if I was hired. Compensation and benefits were explained in detail.

      Interview questions [1]

      Question 1

      Tell me about your dream job?
      1 Answer
      Negative experience
      Easy interview

      Application

      I interviewed at ICG America (Austin, TX)

      Interview

      small company and they wrote the represent themselves as something big and New. It was the same customers over the same issues. The work was not bad, but there was a lot of high school drama going on with upper management.

      Interview questions [1]

      Question 1

      is the customer always right?
      1 Answer