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      Customer Service Representative Interview

      13 Jan 2017
      Anonymous employee
      Chicago, IL
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at IAA (Chicago, IL) in Jul 2015

      Interview

      I applied through a staffing agency in Chicago which was great. You come in into their office and they go through your resume and qualifications. Very fast and easy. I got sent for my drug test the very next day. The actual company does not interview you not even when they hire you permanently they just drug test you.

      Interview questions [7]

      Question 1

      Can you explain your previous role and why you aren't working there anymore
      1 Answer

      Question 2

      Do you have experience dealing with any type of customer service?
      1 Answer

      Question 3

      Asked if I was I proficient in Microsoft apps or programs?
      1 Answer

      Question 4

      Have ever dealt with insurance companies?
      1 Answer

      Question 5

      Asked what type of position I was looking for?
      1 Answer

      Question 6

      They explained the role at IAA and asked if I thought I would be a good fit?
      1 Answer

      Question 7

      Asked about any gaps in my working history
      1 Answer
      4