I applied in-person. I interviewed at Humana (Louisville, KY) in Jun 2015
Interview
I applied for this job in May and was emailed by a recruiter to complete a Montage phone interview.The interview was an automated recorded voice asking questions about your experience in customer service. A week or two passed and i was contacted via email from a recruiter for a face to face. I initially was to interview with two Spvrs but it was just one recruiter lady who interviewed me. The interview process was easy but it lasted until 430pm, my interview time was at 3pm. I had to meet with the hiring manager then Mgr for the offer after it was all over. The good thing was i was hired the same day!
Interview questions [1]
Question 1
Name a time where you went above and beyond the call of duty for a customer?
I applied online. I interviewed at Humana (Winter Haven, FL) in Jul 2024
Interview
First you would do an online interview where you would record your voice and answer some questions then they send a email for a video interview that said it would be with 3 people but there were 2. Was about 40 mins long. The whole interview had the “tell me about a time when” type of questions.
Interview questions [1]
Question 1
Tell me about a time you had to deal with a difficult customer? How did you handle it?
The process took 4 weeks. I interviewed at Humana (Springdale, OH) in Oct 2018
Interview
The interview process was great. After submitting the application, I completed an online assessment. After that I completed a virtual phone interview (recorded message asks questions and leaves time for you to answer before moving on to the next question). A few weeks later I had a face to face interview with 2 people and that was it!
Interview questions [1]
Question 1
Tell me about a time where you dealt with a customer who was not happy and how you handled the situation.
I applied in-person. The process took 3 months. I interviewed at Humana (Tampa, FL) in Jul 2017
Interview
The whole process was great .I interview with two mangers and another candidate .Application 6/23Phone interview 6/30Face to face 7/12Offer 7/17Start date 8/7. I can't wait to start the new job
