I applied online. The process took 4 weeks. I interviewed at Hub Australia (Sydney)
Interview
Presentation required and delivered to 2 middle managers. There were a few scenario based questions that you needed to provide responses to eg. tell us about a time you dealt with an unhappy member and what you did to resolve the issue
Interview questions [1]
Question 1
- Questions around creating community and the kinds of initiatives you would roll out to do so.
- Dealing with unhappy clients