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      Community Support Agent Interview

      23 Dec 2021
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at Hopper in Dec 2020

      Interview

      Terrible process. Applied for a specialist position and they sent me an assessment for agent, which is a lower position with a lower salary. The online assessment then asked me questions on GDS systems which I stated I have not been trained in (because how many people are trained on all 3 major systems?) and gave me 15 seconds to answer each Sabre question. Very unfair considering that because of the pandemic, I havent used that software in almost 2 years.

      Interview questions [1]

      Question 1

      What is the command to issue a ticket and command price with discount percentage and ticket designator?
      Answer question