This was the most thoughtful, yet intense interview process I have gone through for a startup. Multiple interviews that spanned across leads from different teams made sure I was a well rounded fit for the company and role. Of course there is a project/presentation portion, but that is to be expected for CS roles now. This was the most challenging part because Heap is a complicated system and you are expected to know it for the presentation (or at least act like you do!).
Interview questions [1]
Question 1
How do you go about prioritizing tasks and responsibilities?
Fantastic experience interviewing with the team at Heap. Engaged and thoughtful leaders. Senior leadership particularly impressive and inspiring. Would recommend to others considering roles in Customer Success. Very responsive and accommodating throughout the process.
