Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Haven

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Haven reviews | Haven jobs | Haven salaries | Haven benefits
      Haven interviewsHaven Customer Success Director interviewsHaven interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Google
      4.5★Compensation and benefits
      avatar
      Meta
      4.5★Compensation and benefits
      avatar
      Velocity Black
      4.2★Compensation and benefits

      Customer Success Director Interview

      29 Nov 2017
      Anonymous interview candidate
      San Francisco, CA
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at Haven (San Francisco, CA) in Sept 2017

      Interview

      Providing my feedback to the leadership and hiring team at Haven based on an interview experience beginning Sept to Nov 2017 1. Communicate clearly the job requirements & experience - As a team, be clear about what you expect from candidates and actively communicate it during the interviews. After going through 13 rounds of interviews and realizing you have a change of mind and want someone with ERP enterprise experience demonstrates uncertainty of what you want. It is highly unprofessional and disrespectful to the person. 2. Review your compensation philosophy - You want to bring in top talent and the best of the best in the field, yet you are not willing to match it with compensation seems disingenuous. If you are looking to hire someone passionate about the mission and not for the pay, you should over emphasize the mission and future upside possibilities. You destroy any enthusiasm candidates have about the mission and respect for the team when you seem to be negotiating with yourself on comp even before presenting any offer. Not to mention that asking candidates about their comp will be unlawful soon. 3. Make hiring a priority - You claim this is the most important thing yet on multiple occasions, there was lack of any communication and follow up for 2 weeks. It is a contradiction on making hiring a critical function. Additionally, there is plenty of data that shows that having more interview rounds does NOT lead to better hiring outcomes. I hope the team reflects on the feedback and rethinks their approach. Hiring and being good at hiring is a competitive advantage in a highly competitive market. You can do better Haven.

      Interview questions [1]

      Question 1

      Why not Haven
      Answer question
      2