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      Client Services Manager Interview

      10 Sept 2023
      Anonymous interview candidate
      Depew, NY
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at HSBC (Depew, NY) in Aug 2023

      Interview

      On demand video interview. Followed by 2 rounds of zoom interviews with 5 persons, then an interview with the US Head. Process took about 2 months. Mostly behavioral type questions as it is a client facing role. Great people, conversational, open and transparent.

      Interview questions [1]

      Question 1

      Q. How would you handle a difficult customer? Q. How would you handle competing priorities or deliverables?
      Answer question

      Other Client Services Manager interview reviews for HSBC

      Manager Client Services Interview

      25 Mar 2021
      Anonymous interview candidate
      Toronto, ON
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at HSBC (Toronto, ON) in Mar 2021

      Interview

      Applied on their career website and then was contacted by the human resources manager. Next, I completed pre-recorded video interview round. The next stage is with the head of the client services department and that is where I am at.

      Interview questions [1]

      Question 1

      Describe a time where you used critical thinking to resolve an issue.
      1 Answer

      Client Service Manager Interview

      30 Sept 2012
      Anonymous employee
      Singapore
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at HSBC (Singapore) in Feb 2008

      Interview

      The hiring process took a long time, 2 months for me. Typically 3 rounds, started with the HR manager, then line manager and the team head. In the first round, I was asked to do a personality test. In the second round, I was told to prepare a research report on a potential client that they are offering a syndicated loan to. In the final round, I was interviewed by 2 line managers.

      Interview questions [1]

      Question 1

      The most difficult task during my interview was writing a research report about a potential client that they are working with.
      Answer question