I applied online. The process took 4 weeks. I interviewed at HSBC (Birmingham, England) in Jul 2017
Interview
The interview process was simple. The first question was a telephone interview asking competency based questions. The second was a face to face interview asking mainly the same questions.
Interview questions [1]
Question 1
1. Name a time you had to deal with a difficult customer and how did you resolve it.
2 How deal with changes in the work place.
Submit online application and passed online simulation, similar to what role would entail. Had a telephone interview, then in person interview at the building. Interview was okay but started late and felt rushed. Completed online based interview. Lengthy process for minimum salary, and long hours. Took 14 days to hear back. Not worth the hassle
I was invited to do an online assessment that was about answering a fake call from a customer and helping them through a banking problem they were having, then a screening call, finally an in-person interview
Easy enough , staff nice , star questions , be confident , make eye contact , be enthusiastic show skills , enjoy it , try hard . Ask questions like a typical day