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      Universal Banker Interview

      12 Mar 2020
      Anonymous interview candidate
      London, England
      No offer
      Negative experience
      Difficult interview

      Application

      I applied in-person. The process took 6 weeks. I interviewed at HSBC (London, England) in Mar 2020

      Interview

      Phone interview was easy. Face-to-face interview was difficult and only interviewed by just one person (usually there's a note taker) it made me feel a bit awkward. Overall not a positive experience

      Interview questions [2]

      Question 1

      how do you build rapport with a customer
      Answer question

      Question 2

      tell me a time you saw your job was at risk
      Answer question

      Other Universal Banker interview reviews for HSBC

      Universal Banker Interview

      13 May 2026
      Anonymous interview candidate
      Manchester, England
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at HSBC (Manchester, England)

      Interview

      Face to face interview, questions were okay to answer, was told I would hear back about next steps which would have been an online assessment against HSBC’s values but I never heard back from them.

      Universal Banker Interview

      15 Feb 2026
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at HSBC (London, England)

      Interview

      Arranged an online interview within a week after submitting my application. I have been asked five questions and they are all all experience / situation base. Mostly around your experience in customer facing roles.

      Interview questions [1]

      Question 1

      Tell me about yourself please?
      Answer question
      1

      Universal Banker Interview

      17 Dec 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at HSBC

      Interview

      The interview process was fairly easy. I submitted an interview online then had a culture fit call, followed by an in person interview with a task and competency based questions.

      Interview questions [1]

      Question 1

      Tell me about yourself and your experience?
      Answer question