Interview process was very smooth . Questions was very straightforward and easy.There are two rounds of interviews and manager was very kind as well. Interview took one hour. But interview process was very long
Interview questions [1]
Question 1
How many years of experience do you have in customer service?
I interviewed at HGS (Quezon City, National Capital Region)
Interview
I was kinda forced by a head hunter, keep saying it would only take 30mins, but took hours. I have to wait for the manager since their shift starts at 9pm
Interview questions [1]
Question 1
If money is not a problem, which place do you want to visit and why
I applied online. The process took 2 weeks. I interviewed at HGS (Waterloo, ON) in May 2025
Interview
Interview process was quite easy , Started with application and then online assessment test , then they conduct pool interviews, interviews are quite easy, they basically are hiring for multiple candidates and then place them in a pool and hire them in some company afterwards.
Interview questions [1]
Question 1
How do you deal with a difficult customer.
How do you stay motivated in job?
I applied online. I interviewed at HGS (Waterloo, IA)
Interview
The interview was easy. Just the general questions that you might get asked when applying for a customer service job. Show your people skills, answer politely, and speak clearly. It's a pretty simply process.
