I applied for this job online and was sent a link for an assessment. It wouldn't work under the current version of internet explorer (or past versions), so I used firefox. I was able to start the assessment and had no problems until I came to a section that was timed. It came up completely blank, and you could not refresh or do anything to correct it other than to exit, after which the assessment continued. Because this section could not be completed (obviously the most important as they said you would be penalized if you didn't finish a question in the time limit) I'm sure I automatically failed and within hours received an automated no-reply message saying I would not be considered for the role. There was nobody to contact about the problem, you can't even send an E-mail to H&R Block. I was very qualified for the role, very disappointed as to how this was executed.