I applied online. The process took 1 day. I interviewed at H E B in May 2011
Interview
I was called by a manager of the store, very shortly after I applied online. We set up an interview and I got there early, and waited. The interviewer was a bit late and apologized for that later on. He asked me questions you'd expect. Very laid back.
It was an online format. Personal video recording responding to basic interview prompts. There was also a small competency examination to test for basic math and reading skills as well as some personality questions.
Interview questions [1]
Question 1
They asked about a time when you had to interact with a disgruntled customer
The interview process was pretty straightforward, I got in on a staffing agency that was hiring to fill positions for a new store opening. I had a group interview, then a one on one interview and was offered a position.
A recruiter will call you to confirm basics:
Why you’re interested in Goosehead
Your background and resume highlights
Your understanding of the role (Account Executive / Sales)
This call is mostly to check communication skills, confidence, and motivation.