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      GrowFlow

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      Customer Happiness Representative Interview

      27 Jul 2021
      Anonymous interview candidate
      Seattle, WA

      Other Customer Happiness Representative interview reviews for GrowFlow

      Customer Happiness Representative Interview

      11 Aug 2022
      Anonymous interview candidate
      Declined offer
      Positive experience
      Difficult interview
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 5 weeks. I interviewed at GrowFlow (Seattle, WA) in Mar 2021

      Interview

      Quite an involved process. Consisted of several rounds if you proceed to them as a candidate. 1st- was given a short research assignment. Was given 3 articles about cannabis industry topics and then had to write a short paragraph to a handful of questions about the articles. 2nd round- given a "culture fit" with 2 team members. Went really well and thought I aced it. 3rd round - Role specific questions. The main hiring manager didn't make it as I was told they would be involved so they had another colleague fill in. I had to do some on the fly situational tests and did them correctly. Process seemed to go well. A week later I got word that they moved forward with another candidate. I couldn't really believe that I didn't get the offer...everything seemed to go well in all interview rounds. I'm also very passionate about the kind of work I would be doing.

      Interview questions [1]

      Question 1

      Tell me how to use a dishwasher as someone who has never used one before.
      Answer question

      Application

      I interviewed at GrowFlow

      Interview

      In-depth and multi-layered interview process beginning with two peer interviews, a direct management interview, and ending with a C-Suite interview. I was able to meet several of my potential team members before being offered a position.

      Interview questions [1]

      Question 1

      What is the most important lesson you have learned as a professional?
      Answer question

      Customer Happiness Representative Interview

      16 Dec 2019
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at GrowFlow in Oct 2019

      Interview

      I received an initial interview request within the first week of applying, but it wasn't clear who I would be speaking with (no info given ahead of interview)...still not sure what the guy's title was but the 30 minute video interview with him seemed positive. Moved on to a focus interview. The interviewer was very robotic and lacked any conversational flow but I suppose that's a focus interview with them. I was then asked to have an interview with her again and someone from the team. It was another 30 minute interview that seemed to go well and I was told someone would be in touch with next steps...and then nothing. Overall these people seemed cold and uncaring for a company supposedly so focused on "customer happiness". I sent a couple of friendly follow up emails, but they ghosted me - that's the long and short of it - after 3 interviews and being told someone would be in touch about the next steps. Very unprofessional and I would not recommend wasting your time.

      Interview questions [1]

      Question 1

      How do you handle stress?
      Answer question
      13