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      Global Response

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      Customer Service Representative Interview

      21 Nov 2019
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Global Response (New York, NY) in Nov 2019

      Interview

      I went early in the morning because I new the hiring center gets really busy with a lot of people flooding in to apply. The entire process took almost 3 hours. First I had to fill out the application which comes with a spelling, grammar, and written test. Next I had to do a typing test and fill out a background check application. Finally, I had to do several interviews with different account managers because they were trying to find a position that fitted my schedule.

      Interview questions [3]

      Question 1

      Name me a time where you had to deal with a difficult customer and what steps did you take?
      Answer question

      Question 2

      What does customer service mean to you?
      Answer question

      Question 3

      How many times should an employee be late to work per year?
      Answer question

      Other Customer Service Representative interview reviews for Global Response

      Customer Service Representative Interview

      12 May 2023
      Anonymous interview candidate
      Margate, FL
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Global Response (Margate, FL)

      Interview

      Same day interview and if you got the job, they will tell you immediately after you interview. It’s king of a revolving door of employees if we’re being honest. I declined the role because they only wanted to pay $15 an hour despite my experience.

      Interview questions [1]

      Question 1

      What are some of your strengths from your last position.
      Answer question

      Customer Service Representative Interview

      11 May 2021
      Anonymous interview candidate
      No offer
      Positive experience
      Easy interview

      Application

      I interviewed at Global Response

      Interview

      Via zoom and was very straightforward talked about my work history and about the company. Talked about the customers I’ll be handling over the phone and the third party customers they’re connected with

      Interview questions [1]

      Question 1

      Tell me about yourself ?
      Answer question

      Customer Service Representative (CSR) Interview

      9 Mar 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Global Response

      Interview

      The interview was very fast and easy. Simple career background questions. It lasted roughly 15 minutes or so and the interviewer was very polite. She made the process very comfortable as well. She provided lots of information in a small amount of time.

      Interview questions [1]

      Question 1

      What was your last job description and pay?
      Answer question