I applied online. I interviewed at Global Response in Oct 2021
Interview
Very laid back, not stressful at now. It was like talking to an old friend. Most of the questions were about you as an individual and your customer service experience.
Interview questions [1]
Question 1
How did you deal with an angry and upset customer? How do you believe you would benefit the company with your skills or experience? What do you believe is important to have in customer service?