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      Genpact

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      Customer Service Representative Interview

      10 Jun 2023
      Anonymous interview candidate
      Bengaluru
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Genpact (Bengaluru)

      Interview

      very good experience and also the way of HR was talking vary humble with the job seekers The interview process consists of several distinct steps that help employers assess whether they want to hire a candidate for a job. The exact content of the steps of the interview process may vary, based on your business and the specific role you’re hiring for.

      Interview questions [1]

      Question 1

      Tell me a little bit about yourself. ... What are your hobbies? ... Why do we hire you or how are you the right candidate for this job? ... Why do you want to work here and what do you know about this company? ... What inspires you to come in for work every day? ... What kind of salary do you expect
      Answer question

      Other Customer Service Representative interview reviews for Genpact

      Customer Service Representative (CSR) Interview

      17 Jun 2026
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Genpact (Dallas, TX)

      Interview

      Went great 👍🏾 got the offer easy questions , started work within 2 weeks of applying online. The process was very smooth and super fast ! They were really transparent upfront about the mandatory OT which I did not mind because who don’t wanna make extra bucks

      Interview questions [1]

      Question 1

      Name a time where you had to go above and beyond for a customer?
      Answer question

      Customer Service Representative (CSR) Interview

      9 Jan 2026
      Anonymous employee
      Gurgaon, Haryana
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Genpact (Gurgaon, Haryana) in Jan 2026

      Interview

      Nice and short for freshers around 5min. For experienced candidates around 30mins but nothing really difficult just what was your role in previous companies. For freshers question about internships or freelance experience if any.

      Interview questions [1]

      Question 1

      Where I am located currently?
      Answer question

      Customer Service Representative Interview

      21 Jul 2025
      Anonymous interview candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Genpact

      Interview

      there are 2 rounds or 3. first is just screening and second is interview. the screening round will guide you what the interviewer is looking for. so it easy. you just need good english.