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      GenesisCare

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      Customer Service Representative (CSR) Interview

      20 Jan 2026
      Anonymous employee
      Hamilton, Waikato
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at GenesisCare (Hamilton, Waikato) in Jan 2026

      Interview

      I had gotten an online interview, whereas you just describe your strengths and weakness and how you would deal with customers. I think it was a bit nerve wrecking especially having to record yourself.

      Interview questions [1]

      Question 1

      How would you deal with an upset customer?
      Answer question
      1

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