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      Gartner

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      Client Service Specialist Interview

      13 Jan 2018
      Anonymous interview candidate
      No offer
      Negative experience

      Other Client Service Specialist interview reviews for Gartner

      Client Service Specialist Interview

      31 Aug 2019
      Anonymous interview candidate
      Fort Myers, FL
      No offer
      Difficult interview

      Application

      I applied through university. I interviewed at Gartner

      Interview

      Be VERY knowledgable about Gartner and know everything about the position you are interviewing for! Interview process consists of 2 phone interviews, in person interview, and reading and comprehension test.

      Interview questions [1]

      Question 1

      Where do you see yourself in five years? Why you? What do you know about this position/Gartner?
      Answer question
      6
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Gartner (Fort Myers, FL) in Aug 2019

      Interview

      The interview wasn't that difficult, but they asked many behavioral questions that you should prepare for. I thought I did well enough to pass the phone screen, since I gave very good answers and they were what any employer would like to hear. I waited for feedback after the interview and they took so long just to tell me that I didn't pass. I just recently graduated from college, so i don't have too much experience and they don't give me a chance at all to prove myself. This makes no sense as I did everything correctly and gave good detailed answers. Waste of time applying to this place as they don't care about recent grads. They expect people to be perfect even though this position is not rocket science. I went to college thinking employers cared but they just don't. The fact that they say you need a bachelor degree is just a filler to make it look like they hire good people. I did my research on the company and practiced for hours just to get turned down. They don't care about my time and want amazing answers when they set specific time for the interview and use the most basic questions. They need to invest in there hiring process and stop wasting peoples time. They think there hiring the right people when its just people with a little bit more experience and little skill. At least give me actual feedback of why I wasn't hired instead of the same automated email saying you found someone with better qualifications. These recruiters need to train better and stop being so bias and picking out their favorite based on unrelated information on the position. The recruiters are not helping out the company instead making it worse. Don't recommend applying if you are a recent grad, as they just want a perfect individual with top tier skills for a low level position.

      Interview questions [4]

      Question 1

      What do you know about the company?
      Answer question

      Question 2

      Why do you want to work here?
      Answer question

      Question 3

      Tell me a time when you went above and beyond in customer service?
      Answer question

      Question 4

      Tell me about a challenging time under pressure?
      Answer question

      Client Service Specialist Interview

      14 Aug 2018
      Anonymous interview candidate
      Singapore
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Gartner (Singapore) in Aug 2018

      Interview

      I received the phone call from the recruiter the next day after I submitted my application online via LinkedIn. Did a short phone call interview with the recruiter and proceeded to the next face-to-face interview to do a Comprehension Test. She asked a few questions to make sure I was fit for the role described and provided the role in great details. The Comprehension test was a written English test, mainly consist of a passage and some questions. There was also some mix and match impact and recommendations, followed by Choose-2-out-of-3 scenario questions at the end. It was a test of fairly easy to comprehend questions. The recruiter was full of zest ready to help a candidate to their success by providing sufficient information for the interview process. I love her vibes and appreciated that she was willing to accommodate to my schedule and followed up with email notifications within a short period of time, whether the interviews had been successful or not.

      Interview questions [2]

      Question 1

      Describe your current role.
      Answer question

      Question 2

      Why are you on a look out for other opportunities?
      Answer question
      2