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      GEICO

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      Management Development Program Interview

      21 Apr 2015
      Anonymous interview candidate
      Boston, MA
      No offer
      Negative experience
      Average interview

      Application

      I applied through university. The process took 1 week. I interviewed at GEICO (Boston, MA) in Apr 2015

      Interview

      I interviewed for MDP in Auto Damage. Let me just preface this by saying that if you do not have prior claims experience, don't even bother. I'm graduating with an engineering degree and I thought the other people who said that were just dumb and exaggerating, but now I see that it was true. I'll go into more detail on that later. Basically, they wanted me to work as an adjuster for 2 years until becoming a Supervisor. I was worried that I would get "stuck" as an adjuster, so it made me apprehensive about the position to start with. Anyway, there were several stages to the process: 1: Basic phone screen. Just checks that you are interested in the position and a career with GEICO. Make sure to say that you are NOT interested in going to grad school, and that you see yourself staying at GEICO indefinitely if offered the position. 2: Phone interview. Really easy questions about previous leadership experience, your plans for the future, and gives you an opportunity to ask a few questions. If you didn't have a job where you were a manager or supervisor, these questions will be tough, if not impossible to answer. Don't expect to be able to rely on extracurricular activities, as all of the questions are geared towards work experience. My interviewer was very polite and I felt the interview was conversational yet still professional. 3: Testing/Role Play: Others have said they had testing first, but I was given the role play first. You're given a 20 page packet, a bunch of poorly photocopied forms, and a low-quality, choppy audio recording of the packet that you're expected to read along with. The instructions are bloated and unclear, and you are expected to memorize all 20 pages to a T after reading over it once. The instructions told me I would be using some of the forms I was given at the start, but when they began the role play I was given a different form. I tried to coax the interviewer (acting as a "customer") along through the form, but he wouldn't give me all of the information I needed, and I couldn't find any hints amongst the 60+ pages of paper scattered over the tiny desk. Hence, do not expect to perform well in the role play unless you have worked as an adjuster before, because they really make you go off-road here. About 20 minutes into the role play I thanked them for their time and left. I probably could have pushed through the role play and passed (maybe they just want to see what happens when you're thrown in the deep end), but I have plenty of other career options that I decided to pass on GEICO.

      Interview questions [1]

      Question 1

      Name a time you went above and beyond for a customer, Name a time a supervisor criticized you and how did you handle it, Name a time you disappointed a customer, Name a time you successfully worked with a team, What is your leadership style. Several more questions along those lines.
      Answer question
      5

      Other Management Development Program interview reviews for GEICO

      Management Development Program Interview

      1 Jul 2022
      Anonymous interview candidate
      New York, NY
      No offer
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. The process took 1+ week. I interviewed at GEICO (New York, NY) in Jul 2022

      Interview

      Went through one 30 min and one 60 min phone interview and 2 assessments. Both of the phone interviews were so faceless and it was just question after question. After all that, I wake up to an email saying I wasn't moving on to the last round. Such a Micky mouse organization.

      Interview questions [1]

      Question 1

      STAR based questions
      Answer question

      Management Development Program Interview

      19 Apr 2022
      Anonymous employee
      New York, NY
      Accepted offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at GEICO (New York, NY) in Mar 2022

      Interview

      I applied for the MDP program in the Tristate area at the end of March. As I was prepping for the interview I looked on Glassdoor For tips but from my experience I believe a lot of our experiences will be different depending on where you are applying as my interview timeline seemed to be a little different from some reviews I read. So don’t depend on these reviews to be the exact same interview experience and timeline. One thing i will say is even though the process is long they move through the process fairly Quickly so as long as you are also applying for other opportunities it won’t feel like such a dragged out process. Most of the time you will get feedback the same day you complete a step. I also did not do a pre recorded hire vue video interview like some people did on here. 1) Contacted by recruiter to send transcript and availability for a preliminary phone interview. 2) spoke with recruiter about general overview on program, reviewed experiences on my resume, why geico and touched on brief leadership experiences from past jobs. Also talked about general job behaviors like how many times were you late and how many times did you call Out? I suggest answering these as if you never called out or were late because if you answer otherwise you will be called out for it. 3) first sent behavioral assessment with a virtual Customer service simulation. The next day i was sent the caliper assessment that goes into detail about your personality management style and logical questions. 4) few days later after calipher I was invited to compete a second phone interview a week later where they asked me situational STAR questions and about where else I’m applying and how does geico compare to My other options. This interview seems like they want to get to know about your management style, more in depth information about your leadership experience and how interested you actually are in this position. During this call The interviewer let me know immediately i will be moving on to the next step in the process which is a manager interview. I’m not sure if this is actually the last step or if this will be role play and then a final interview but from the wording it seems like this will be my last step. But my advice will be don’t depend on these reviews to give you the exact timeline on what to expect because it may differ depending on which location and MDP track you’re applying for. Just be honest and be yourself and don’t overthink it and you should do fine. This is my second time applying and I’m doing very well compared to the first time i applied two years ago and the first time i didn’t make it past the initial first phone interview. So if it’s meant to be and you don’t overly prepare you’ll do great! But don’t overthink it :)

      Interview questions [7]

      Question 1

      Why do you want to work for geico?
      Answer question

      Question 2

      Tell Me about a time where you had to make multiple decisions consistently
      Answer question

      Question 3

      Tell me about a time where you had to work with a customer who received news they didn’t expect to hear or a time where you dealt with a difficult customer
      Answer question

      Question 4

      How would you respond to an associate who is not performing to company standards after multiple attempts and steps to get the associate up to speed?
      Answer question

      Question 5

      Where else are you applying? What companies? How does it compare to geico
      Answer question

      Question 6

      How many times throughout the year were you late or called out unexpectedly!
      Answer question

      Question 7

      Tell me about a time where you had to convince a customer
      Answer question
      4

      Management Development Program Interview

      7 Feb 2023
      Anonymous interview candidate
      Dallas, TX
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at GEICO (Dallas, TX) in Feb 2022

      Interview

      Had a great interview with the interviewer, and then I was sent tests to take. I took one of the tests and felt I did well, but I was unable to take the second test due to a glitch. I attempted to contact the recruiter about this issue and she did not respond again.

      Interview questions [1]

      Question 1

      What is your best quality?
      Answer question