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      Frontier Airlines

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      Customer Service Representative Interview

      29 Aug 2014
      Anonymous interview candidate
      Denver, CO
      No offer
      Average interview

      Application

      I applied online. I interviewed at Frontier Airlines (Denver, CO) in Aug 2014

      Interview

      I made my application online and within few days they emailed me back saying that I have to respond with a request to join the hiring event/group interview. And due to limited spots I had to submit my request as soon as possible. I attached a cover letter along with the request. Got another email with the confirmation. Started at 9, but they said to be there at 8:30. I was there at 7:30 with few other applicants that got there at 6:30. A little bit after we were invited in the lobby where we filled out couple of forms. At 9 they started the presentation, salary, flying benefits, medical, dental etc. brief presentation of duties, the fact that you have to have over time and the odd hours, holidays, weekends. They handed us a couple of tests, one sheet had the us map with numbers and you had to know the names of 5 or 6 states and another column was with cities and you had to put the numbers that match the states. The other test sheet had 3 columns of names and you had to pair the matching ones and at the bottom of the page, an agility test. They took a short break but we stayed seated and when they returned, about 20 candidates were invited outside to tell us that we didn't pass the test. I can't figure out where I missed but, anyway. They told us that for the next 6 months we can't apply for the same position but we are more than welcome to try again.

      Interview questions [1]

      Question 1

      2 test sheets
      Answer question
      2

      Other Customer Service Representative interview reviews for Frontier Airlines

      CSR Interview

      16 Sept 2019
      Anonymous employee
      Denver, CO
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. I interviewed at Frontier Airlines (Denver, CO) in Jun 2015

      Interview

      I arrived at Frontier Headquarters and had an one on one interview. The main focus was on attendance: was I ever late and how many times I called in sick at my current employer.

      Interview questions [1]

      Question 1

      Attendance and why I wanted the job.
      Answer question

      Customer Service Representative Interview

      7 Mar 2015
      Anonymous employee
      Denver, CO
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied through university. The process took 1 day. I interviewed at Frontier Airlines (Denver, CO) in Sept 2014

      Interview

      One on one asking same silly question they ask all candid's 'Why do you want to work for Frontier Airlines. Interviewers are pulled from Ram Operations; same people who chuck & load your bags on the plane. 'questionable interview tactics'

      Interview questions [1]

      Question 1

      'Why do you want to work for Frontier Airlines.
      1 Answer
      1

      Customer Service Representative Interview

      7 Aug 2014
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Frontier Airlines

      Interview

      I Came in for a interview. They gave a short presentation. Had one on one Interview. They offered the job later that day. Overall it was pretty easy and relaxing. Make sure you are on time though. If you are late they will turn you away at the door. A couple people were.

      Interview questions [1]

      Question 1

      Provide me a time where you helped an upset customer?
      Answer question
      2