30 min phone screen with head of customer success (no recruiter screening), then they generally do 2 on-sites w/ the second one having a bit of a presentation aspect. Zoom right now instead of onsite. then generally would move on to references, then comp conversations, then move on from there.  The head of customer success seemed checked out. He only got passionate when I tried to show enthusiasm and he seemed to angry at that. When I asked for his satisfaction with the company he seemed disgruntled and anxious about COVID. Super weird interview.