Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Foundever

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Foundever reviews | Foundever jobs | Foundever salaries | Foundever benefits
      Foundever interviewsFoundever Customer Service Representative interviewsFoundever interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      17 Aug 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. The process took 3 days. I interviewed at Foundever in Jul 2015

      Interview

      Filled out application online (initially on Indeed, but received an email saying to fill it out on another website) got a call the next day (Tues) to have an interview on Thursday of that week. Dress business casual. Came in on Thursday and had to type a set paragraph as much as I could in 2 minutes. After that I had my interview with the hiring manager there. I had to give her a sales pitch the best way I could in a professional manner. After the interview, I had to fill out the forms necessary to complete the hiring process, and I got hired right there on the spot.

      Interview questions [4]

      Question 1

      What are your 3 favorite TV Shows?
      Answer question

      Question 2

      Give a time when you had to deal with frustrated customers.
      Answer question

      Question 3

      Have you ever had to introduce a new product or procedure to customers?
      Answer question

      Question 4

      If offered free cable, would you take it?
      Answer question

      Other Customer Service Representative interview reviews for Foundever

      Customer Service Representative (CSR) Interview

      30 Mar 2026
      Anonymous employee
      Belgrade, Central Serbia
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at Foundever (Belgrade, Central Serbia)

      Interview

      I’ve applied through a referral. The initial contact was a phone call where they asked to me introduce myself in English. They’ve organized an interview after that and I was invited. After that was a test task to respond to a few emails for customers.

      Interview questions [1]

      Question 1

      Role play, CSR and a client.
      Answer question

      Customer Service Representative Interview

      19 Mar 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Foundever

      Interview

      Once you apply and your resume meets the requirements, then they give you an invitation. Most time, they might change the resumption date. Once they have a company to service, then they book you for training. If you are able to get through training, then you start the shift.

      Interview questions [1]

      Question 1

      What is my customer service experience
      Answer question

      Customer Service Representatives Interview

      9 Mar 2026
      Anonymous interview candidate
      Indianapolis, IN
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Foundever (Indianapolis, IN) in Mar 2026

      Interview

      Posting this for awareness and to see if this is typical of the company. I took the time to complete all the pre-interview assessments, etc. I have been stood up twice for a phone interview. After hearing back to schedule and interview initially, I did so. I waited the entire time for the scheduled interview and this time I did get an e-mail two minutes before the interview would have ended letting me know that the itnerviewer was experiencing internet issues. As advised, I rescheduled. Fast forward to the rescheduled interview. An hour before it, I received an e-mail regarding a test of my internet speed. Completed quickly, test passed and e-mailed right back. It is now an hour after the interview was scheduled to begin, as of yet, I have received no call, no text, or e-mail yet regarding why the interviewer was a no-show. I truly think my skills and experience would be a great match with the company but if this is how my time is valued, I will look elsewhere. Apologies for the long review but definitely wanted to make job seekers aware.