I applied online. The process took 2 days. I interviewed at Fota Island Resort (Cork) in Feb 2019
Interview
Sat down in a comfortable meeting room and greeted nicely by the head of HR and the Head of F&B. Asked a few simple questions about myself and asked a few situational questions such as what my response would be to difficult customers and other such things. Asked for my availability as well due to the fact of being a student.
Interview questions [1]
Question 1
What to do in the event of an unhappy, irritated customer