Sales Associate applicants have rated the interview process at Forever 21 with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 100% positive. This is according to Glassdoor user ratings.
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I applied in-person. The process took 1 week. I interviewed at Forever 21 (Tannersville, PA) in Jul 2013
Interview
group interview. asked pretty obvious questions, such as "what would you do if a customer is angry about a return?" "would you try to solve the problem, or call a manager?"
Interview questions [1]
Question 1
what would you do if a customer is angry about a return
It was an in-person interview. It was very easy, and a standard retail interview. lasted around 10 minutes. The manager asked some scenario questions but overall, the questions were pretty straightforward.
It was a casual group interview. I sat down with a manager and another girl who was applying. They just asked a few standard questions about us and our experience.
Interviewer did not seem very experienced. He was rushing the interview and only asked general questions such as where do you see yourself in 10 years… for an entry level job.