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      Customer Service Representative Interview

      25 Sept 2024
      Anonymous interview candidate
      Old Kallang Airport Estate,
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at FirstCom Academy (Old Kallang Airport Estate, ) in Sept 2024

      Interview

      Interviewers were late and did not even apologise, neither did the receptionist. Interviewers were uninterested and probably doing the interviews to fill the quota to go through the motions. Ended in 10 minutes and was asked very basic questions. Quite disappointing for how they treat candidates considering they are managers in a customer service role. Unprofessional and not qualified at all.

      Interview questions [1]

      Question 1

      Why do you want to join FirstCom? Tell me about yourself
      Answer question

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