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      Customer Service Representative I Interview

      9 Jan 2016
      Anonymous employee
      Saint Louis, MO
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at First Bank (Saint Louis, MO) in Jun 2014

      Interview

      It was weird. I applied for one location and 30 minutes later i got a phone call from the manager and was asked to come in for an interview the next afternoon. We chatted about the job, cash handling, sales experience and my expectations and goals with the company. The manager seemed very interested and said she will get my information to HR and get the next step going. About a month went by with no response and being told the process was still going on, I applied at another location. I got the phone call back about a week later, interviewed a few days later and the next week, I was offered the job.

      Interview questions [1]

      Question 1

      Most of the questions were about cash handling, sales experience and expectations. There were questions on goals that I have achieved in my previous employer, how I set goals and what I do to achieve goals. Other questions include customer service scenarios, what good customer service is to me and prior examples of when I showed great customer service.
      Answer question
      1